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Dispatcher

Job ID 17001228 Date posted 02/10/2017

PRIMARY RESPONSIBILITIES:

Operational:

·Maintains the daily communications to all effected parties (Nestle, Vendors, Customers, etc).Represents a critical “face” to these same groups and will maintain a proper professional approach in all interactions (face to face; phone, e-mail, meetings, etc.)

·Responsible for budgets and service for assigned lanes and facilities.Align with Managements budget and service goals.Demonstrate process improvement with their manager.

·Supports company blueprint, initiatives, and processes.

·Builds strong working relationships with internal and external customers.This includes the Customer, Carrier, Supply Chain and Shared Services.

·Dispatch Company assets & O/Operators to optimize Utilization and Capacity to help terminal achieve targeted financial & operational goals

·Work with the Load Control Center Manager and associated load planners to ensure capacity & service.

·In conjunction with the Terminal Manager, analyze transportation costs, fleet equipment availability and service levels to ensure best value options are being implemented

·Collaborate with and across fleet terminals to ensure that operational synergies are being achieved

·Monitor On Time Performance to meet or exceed stated Goal

·Secure incremental volume through third party logistics (to include backhauls) to increase operational efficiency, reduce empty miles,while supporting asset utilization and increasing terminal revenue

·Manage & Enforce DOT Compliance, work with Compliance Officer when needed

·Support safety programs & implement/devise initiatives to ensure OSHA & accident frequency targets are achieved.

·Successfully manage & develop drivers & Owner Operators to ensure goal alignment, communicate change effectively and develop an ongoing culture of performance excellence

Qualifications

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

 

High School Diploma, with a college education preferred.

Requires a professional approach to internal and external customers and\or vendors.

 

EXPERIENCE:

 

Transportation and\or logistics experience preferred.   Dispatching experiences a plus.

Experience in and tactical, and fast paced environment a plus.

Experience in a Customer Service, high communications positions a plus.

 

SKILLS:

Transportation systems knowledge is preferred.

Strong verbal and written communication skills

Analytical, decision making skills and good judgment is required.

Strong interpersonal skills a must.

Must be able to manage the multi-tasking, priority shifting stress of an operational environment.

Must be able to function in a team environment

Must be computer literate in Microsoft Office, Word, Excel, and Outlook Programs

 

*LI-NP1


The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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