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Conducts the activities related to the data collection, report development and process documentation in support of Field Service, Trade Asset Management, Call Center and Back Office Operations
Develop/standardize the data collection and reports generation processes for Trade Asset and Service Management for NAM.
Audit and ensure data accuracy
Capture and consolidate data for regular reporting outputs (i.e. daily/weekly/monthly) to support management of Trade Asset and Service
Develop ad-hoc reports as needed
Responsible for consistent report formatting to aid in analysis and decision-making
Assist with the documentation of end-to-end (E2E) processes and be responsible for documentation retention
Assist in presentation development including monthly operational presentation and ad hoc presentation development for senior leadership
Other duties as assigned.